EU Delivery Information & Shipping Policy

Estimated Delivery Times

All delivery times are provided in good faith, based on courier delivery estimations which can not be guaranteed. Please account for possible delays when ordering as there are occasions where shipments will be delivered later than recommended.

If you have an urgent requirement or set deadline, please contact sales@easycomposites.com to discuss in more detail prior to placing an order.

General Shipping Information

Easy Composites EU B.V. is Easy Composites' EU distribution centre and is located in Rijen, Netherlands. All products are held in stock and shipped directly from the Netherlands to customers throughout the European Union. We offer fast, reliable and cost-effective shipping of all products to all EU countries.

Shipping Cost Calculator

Our website uses a very sophisticated set of rules to calculate shipping costs for your exact consignment (size, weight, type of goods) and therefore, providing you enter your delivery address correctly, the price you see on the checkout page will be the price you will pay for shipping. However, due to the wide range of products (including hazardous and oversize products) in some rare circumstances the website may calculate the shipping price incorrectly or be unable to provide shipping price. In these circumstances we will manually calculate the actual shipping cost and contact you to discuss.

Dispatch Days and Delivery Days

Orders placed before 13:00 (CET/CEST) on a working day (Mon-Fri) will be dispatched on the same day. Orders placed after 13:00 may still be dispatched on the same day but this is not guaranteed.

Deliveries are made on working days, Monday to Friday. Deliveries are not made on Saturday (except by special arrangement) or on public holidays (in the country of delivery).

Shipping to Remote Regions and Islands of EU Countries

Often offshore islands and remote regions will need designated or specialist courier services rather than those offered through the website. If you are not sure if longer service times or a different service applies to your region, please contact us prior to placing an order. If a placed order requires a different service, we may contact you after placement..

Shipping Dangerous Goods

Many of the products sold on the Easy Composites website are classed as hazardous or dangerous goods for transport. These products can be shipped to almost all EU countries and regions but due to courier rules and service availability, there are a small number of regions that we are unable to ship dangerous goods to. If this is the case, the website shipping calculator will alert you to this or we will contact you to discuss.

Due to shipping regulations, we may choose to change the pack size of a product you have ordered to a number of smaller packs. If we do, there will be no extra cost to you and shipping delays will be avoided.

Oversize Goods

Some of our products (particularly carbon fibre tubes, sheets and foam blocks) are very large. Understandably, courier services (such as TNT or DHL) charge considerably more for the transport of these oversize items. A small 'Additional Handling' charge applies to orders containing items over 1.2m in length and a significant 'Oversize' surcharge applies to orders containing items which are over 1.8m in length or 1m2 in flat surface area.

The in-built shipping calculator will automatically include these charges when displaying the shipping cost for your order so there will be no hidden extra charges. If you want to avoid these charges and reduce your shipping cost, consider exchanging large items on your order for smaller versions.

Shipping Outside of the European Union

Easy Composites EU B.V. (www.easycomposites.eu) only ships to EU (European Union) countries. For orders to non-EU countries, including Norway and Switzerland, customers should buy from our UK head-office, Easy Composites Ltd (www.easycomposites.co.uk).

Delivery Times

The vast majority of orders are sent by DHL. They are fully trackable and require a signature on delivery.

Approximate delivery time (in days) from the date of dispatch for different services to each country/region.

	DHL	DHL	DHL/Freight
Country	Europlus	Parcel Connect	Pallet*
Austria	2	3	4
Belgium	1	-	1
Bulgaria	4	-	4-7
Cyprus	-	-	-
Denmark	2	3	3-4
Estonia	4	4-7	4
Finland	3-4	5	3-5
France	1-2	2	2-3
Germany (Ruhr)	1-2	2	2-3
Germany	2	2	2-3
Greece	4-5	6	5-8
Hungary	2-3	3	3-4
Ireland	3	4	4-6
Italy (North)	2-3	2-3	3-7
Italy (South)	4	4	3-7
Latvia	4	4	4-5
Lithuania	3-4	4	4-6
Luxembourg	1	-	1
Malta	-	-	-
Netherlands	1	-	1
Poland	2	3	3-4
Portugal	3-4	5	4-7
Romania	3-4	4	5-8
Slovakia	2-3	3	3-4
Slovenia	2-3	3	3-4
Spain	2-3	3	3-4
Sweden (North)	3-4	3	3-5
Sweden (South)	2	3	3-5

*Please note that palletised orders require booking in advance and will usually leave us the following working. Therefore the delivery times listed on the table for palletised orders will be from receiving your dispatch confirmation.

Delivery times for any order containing Dangerous Goods are not guaranteed. Dangerous Goods orders may also take additional time for dispatch to allow time for the detailed paperwork to be completed.

Tracking Numbers

With the exception of palletised orders, all orders are shipped by DHL or TNT. The specific service to be used will be shown to you on the checkout screen.

Tracking numbers for all DHL and TNT orders will be automatically emailed to you when your goods are shipped. Tracking numbers are also available from the 'Order History' screen when you log in to your account